Rolling out September 2026
SmartLingo platform

One place for lessons, progress and reporting.

The platform is designed around a simple problem: live training produces valuable learning information, but that information usually disappears into notes, email chains and spreadsheets. SmartLingo brings the lesson, feedback, learner history and programme view together without taking the human tutor out of the process.

The learning experience

Live training stays human. The admin and visibility get much better.

Video, transcript-supported notes, tutor feedback and learning history can sit around the same lesson. AI helps organise the learning data, but the tutor controls what becomes learner feedback and how the next session is shaped.

Join the lessonOne place for the live session and lesson context.
Capture important momentsTranscript support reduces manual note-taking.
Tutor-reviewed recapCorrections, vocabulary and homework stay human-approved.
Carry learning forwardThe next lesson starts from the previous one, not from memory.
Learner workspace
Today

Next lesson

SL
Stakeholder communication15:00 • 60 minutes
FocusRecommendations + Q&A

Current focus

Concise answers
Diplomatic pushback
Active vocabulary

Last lesson recap

StrengthNext stepStatus
Clear technical explanationKeepStrong
Long answers under pressureShortenPractice
Vocabulary6 itemsReview
Different people, different views

Useful visibility depends on role.

A good learning platform is not one giant dashboard. Learners, tutors, programme owners and SmartLingo administrators need different information, and private lesson detail should not leak across those roles.

L

Learner

Upcoming lessons, learning goals, approved feedback, vocabulary, homework, assessment results and progress history.

T

Tutor

Groups, lesson context, attendance, private notes, transcript support, AI-assisted recap and tutor approval before feedback is shared.

P

Programme owner

Attendance, programme utilisation, assessment and progress reporting. Raw transcripts and private tutor notes are not intended for this view.

S

SmartLingo admin

Clients, tutors, groups, scheduling, reporting, permissions, retention settings and programme operations across the portfolio.

Visual programme support

More than a login screen.

The platform is there to support delivery before, during and after the lesson. That means clearer learning continuity for learners, less friction for tutors and better reporting visibility for programme owners.

Lesson scheduling and joining

Learners and tutors move from upcoming session to live lesson without hunting through email links and disconnected admin steps.

Lesson operations
10
Weekly micro-groupTuesday • 10:00 • Video room attached
1:1
Executive practiceFriday • 08:00 • Private session

Tutor workflow with AI support

AI helps draft and organise, but the tutor remains responsible for the learning judgement and what the learner actually sees.

Tutor review flow
Transcript supportDraft recapEditApprove
Feedback releaseHuman approvedReady

Reporting for HR and managers

Programme owners get visibility into attendance, momentum, checkpoint cycles and next priorities without receiving private lesson-by-lesson data.

Reporting view
Attendance trendStable
At-risk learnersFlagged
Next reviewPlanned

Learning continuity

Feedback, vocabulary and goals remain accessible, so each lesson can build on the previous one instead of starting from scratch.

Learner continuity
Current focusDiplomatic disagreement
Vocabulary to review6 items
HomeworkPresentation recap
A lesson lifecycle

From “join” to a useful next step.

An example of how the platform is designed to remove the gap between a good live session and what happens afterwards.

1

Join

Learner and tutor enter the scheduled lesson from their own portal.

2

Practise

Real conversation, role-play, presentation or workplace task.

3

Capture

Where enabled, speech-to-text supports the learning record.

4

Review

AI can draft a recap, then the tutor checks, edits and approves it.

5

Continue

The learner sees a clear focus for the next session and the history stays available.

Privacy by role and purpose

Learning data should support development, not create surveillance.

The platform architecture separates learner/tutor learning detail from programme-level reporting. Recording is not required by default, and the exact processing, retention and provider arrangement is agreed before a client rollout.

Learner + tutor
Lesson detail, feedback, vocabulary and learning history.
Programme view
Attendance, assessment and progress indicators, not private transcript detail.
Data controls
Role-based access, export, deletion workflow and configurable retention.
Read privacy notice
Built into the programme

The platform is not an extra product learners have to figure out.

It is being introduced as the operating layer around SmartLingo programmes so the technology supports the training instead of distracting from it.